Steelcase Focuses on Operational Excellence with Improved Supply Chain Visibility

Key performance metrics available with real-time visibility across the supply chain.

Silicon Valley, CA

Steelcase Inc. (NYSE:SCS), the world's preeminent designer and manufacturer of products used to create high-performance work environments has implemented webPUBLISH for i2 TradeMatrix® at its Toronto facility. Pelyco's best-of-breed solution will provide a key final component to the major supply chain reengineering initiative Steelcase began in 1999. Steelcase becomes the first known company in North America to have implemented this level of real-time, integrated supply chain visibility.

Steelcase's ability to foster innovation at all levels of the organization has resulted in the development of breakthrough ideas and concepts that have created a new standard within its Markham operation. On-time delivery to customers is a key performance metric for the entire operation and with webPUBLISH everyone in the operation has instant access to not only the manufacturing plan but also to how well that plan is being executed. webPUBLISH is being used to tie together the i2 Factory Planner® system and the Manufacturing Execution System (MES) system to provide real-time compliance reporting metrics.

According to Scott Campbell, Pelyco's Senior Steelcase Project Manager, "webPUBLISH enables complete visibility into manufacturing performance that is necessary for maintaining Steelcase's industry leadership. With webPUBLISH, Steelcase can manage supplier performance, react to demand changes, and more efficiently enhance their customers' business performance. By exceeding customers' needs better than competitors, Steelcase can expect to gain market share and expand margins. Pelyco's implementation methodology and responsiveness allowed us to move very quickly from concept to deployment."

Steelcase expect's to achieve significant business benefit on an on-going basis. Given the current economic outlook, efficiency and productivity are the key metrics within the organization where it is anticipated webPUBLISH to have its greatest impact. The focus is on ensuring both the fastest possible response to customer requests and satisfactory delivery. The webPUBLISH solution will play a central role in the Steelcase project to create a collaborative, flexible supply-chain planning environment through increased supply chain visibility.

About Steelcase Inc.

Steelcase Inc., a Fortune 500 company, helps individuals and organizations around the world to work more effectively by providing knowledge, products and services that enable customers and their consultants to create work environments that harmoniously integrate architecture, furniture and technology. Founded in 1912 and headquartered in Grand Rapids, Michigan, the company has led the global office furniture industry in sales every year since 1973. Its product portfolio includes interior architectural products, furniture systems, technology products, seating, lighting, storage and related products and services. Fiscal 2002 revenue was approximately $3.1 billion. Steelcase Inc. and its subsidiaries have dealers in more than 800 locations, manufacturing facilities in more than 30 locations and approximately 19,000 employees around the world. The company's Class A Common Stock trades on the NYSE under the symbol SCS. For more information, visit

About Pelyco Systems:

Pelyco delivers Supply Chain Visibility. Established in 1993, Pelyco Systems focuses on exceeding all customer expectations when delivering products and services. Pelyco is a privately held company headquartered in Foster City, California. It develops and supports leading edge web-based business solutions for manufacturers and their supply chains that increase productivity and competitive advantage by increasing supply chain visibility. For more information, visit Pelyco on the Web at

Stephanie Joy, Pelyco Systems (650) 349-4851
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